Pricing
Simple, transparent pricing.
Each plan includes a set number of seats. Pick the volume that fits your team and start resolving tickets with AI today.
Starter
Perfect for small teams getting started with AI support.
$39/mo
Billed monthly
- 1 seat included
- 4,000 messages / month
- Up to 1,000 pages of knowledge
- 1 custom mailbox
- 500 workflow executions / month
- 10 templates
- 5 auto-tagging rules
- Manual knowledge refresh
- —Multi-platform integrations
- —API access
Most Popular
Growth
For growing teams that need more power and integrations.
$79/mo
Billed monthly
- 3 seats included
- 10,000 messages / month
- Up to 10,000 pages of knowledge
- Up to 5 custom mailboxes
- 10,000 workflow executions / month
- All templates
- 25 auto-tagging rules
- Manual + monthly auto-refresh
- Multi-platform integrations
- API access
Scale
For high-volume teams that demand full automation.
$259/mo
Billed monthly
- 5 seats included
- 40,000 messages / month
- Up to 50,000 pages of knowledge
- Unlimited custom mailboxes
- Unlimited workflow executions
- All templates + custom templates
- Unlimited auto-tagging rules
- Weekly auto-refresh + daily scan
- Multi-platform integrations
- API access
Compare plans
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Monthly price | $39/mo | $79/mo | $259/mo |
| Seats included | 1 | 3 | 5 |
| Messages / month | 4,000 | 10,000 | 40,000 |
| Knowledge pages | 1,000 | 10,000 | 50,000 |
| Custom mailboxes | 1 | 5 | Unlimited |
| Workflow executions | 500 / mo | 10,000 / mo | Unlimited |
| Auto-tagging rules | 5 | 25 | Unlimited |
| Templates | 10 | All | All + Custom |
| Knowledge refresh | Manual | Manual + Monthly | Weekly + Daily scan |
| Multi-platform integrations | — | ✓ | ✓ |
| API access | — | ✓ | ✓ |
"We went from drowning in support tickets to handling everything with a team half the size. TicketBuddy just works."
— E-commerce founder, 500+ orders/day
"No seat fees was a dealbreaker for us. Adding agents shouldn't cost more — and with TicketBuddy, it doesn't."
— SaaS support lead