Stop Losing Jobs to Missed Calls and Slow Quotes
TicketBuddy answers every enquiry instantly — automating quotes, booking jobs, and answering FAQs via WhatsApp, Facebook, and Instagram. 24/7, even when you're on the tools.
Try: "I need a plumber in SE15" or "How much for a boiler service?"
Works where your customers already are
2 billion users already message businesses on WhatsApp. Meet your customers there.
Answer Facebook page enquiries and Messenger DMs instantly, without lifting a finger.
Tradesmen with Instagram get enquiries via DMs. TicketBuddy handles every one.
Website Chat
Add a chat widget to your website. Visitors get instant answers and can book on the spot.
Sound familiar?
These three problems cost UK tradesmen thousands of pounds in lost work every year.
Enquiries disappear while you're on the job
You can't answer your phone mid-job. By the time you call back, the customer has already booked someone else.
Writing quotes eats hours you don't have
Every quote takes time — measuring up, calculating materials, typing it out. Multiply that by 20 leads a week.
The same questions, over and over
"What areas do you cover?", "How much do you charge?", "Are you insured?" — you answer these dozens of times a week.
- 80%
- of enquiries auto-answered
- <30s
- response time on WhatsApp
- 3×
- more quotes sent per week
- 24/7
- availability, even on weekends
Send Professional Quotes Without Lifting a Finger
A customer messages your WhatsApp. TicketBuddy asks the right qualifying questions — job type, location, size, urgency — then generates a professional quote based on your pricing rules and sends it automatically. All before you even look at your phone.
- Works 24/7, including evenings and weekends
- Uses your exact pricing structure
- Asks only the questions you'd ask yourself
- Sends a professional, branded quote instantly
Answered automatically
What areas do you cover?
SE & SW London within 15 miles of SE1
Are you Gas Safe registered?
Yes — all engineers Gas Safe verified
How much is a call-out?
£75 incl. first 30 min · £95/hr after
Answer Customer Questions Before They Even Call
Train TicketBuddy on your most-asked questions — service areas, pricing, Gas Safe registration, how long jobs take, guarantees, what's included. Every time a customer asks, they get your answer instantly. No more repeating yourself.
- Trained on your exact business, not generic answers
- Covers coverage areas, pricing, accreditations
- Update your FAQs any time in your dashboard
- Escalates to you when it genuinely can't help
Book Jobs Directly from WhatsApp
Customers check your availability and book a slot without ever leaving the chat. TicketBuddy reads your calendar, offers available times, and confirms the appointment — sending a reminder before the job day.
- Syncs with your existing calendar
- Customers self-serve without calling
- Automated reminders reduce no-shows
- Works across WhatsApp, Facebook and Instagram
Built for Every Trade
Whether you're a one-man-band plumber or run a team of 20 electricians, TicketBuddy works the same way — trained on your business, handling your customers.
Don't see your trade? — if customers message you, we can help.
Try It Right Now
The chat widget at the bottom-right of this page is a live plumbing demo bot — trained the same way your real bot would be. Ask it anything a customer would ask.
"How much does it cost to fix a leaking kitchen tap?"
"Do you cover SE15? I need a plumber this week."
"Can I book a plumber for Thursday afternoon?"
"How long does a boiler service take and what does it include?"
Chat widget active — bottom right corner
This demo bot is trained on plumbing services. It can quote, answer FAQs, and book jobs — just like your real bot would. Click the chat icon to start.
Up and Running in Under an Hour
No technical knowledge required. No lengthy onboarding. Just three steps.
Connect your channels
Link your WhatsApp Business, Facebook Page, Instagram, or website in minutes. No technical knowledge needed — we guide you through every step.
Train it on your business
Tell TicketBuddy your services, pricing, coverage area, availability, and your most-asked FAQs. The more detail you give, the more it can handle.
Watch enquiries convert to jobs
TicketBuddy responds instantly to every message — quotes, bookings, FAQs — and alerts you only when it genuinely needs you.
Frequently Asked Questions
Does TicketBuddy work with WhatsApp?
Can it actually send quotes automatically?
What trades does it work for?
What if a customer asks something complex?
How do I set up my pricing?
Can it book jobs into my calendar?
Ready to stop losing jobs to missed messages?
Join tradesmen who've already stopped chasing enquiries and started converting them automatically.
No credit card required · 14-day free trial · cancel any time